If you do not have a bank account, you can approach any Ejen Bank BSN to perform a top up to your e-Wallet. This is how you do it:

From BSN Point of Sales Terminal

Step 1: Enter your mobile number

Step 2: Enter your top up amount

Minimum per top up amount is RM30. Your top up amount plus any current wallet balance must not exceed the allowed wallet limit as follow:

 

Basic Wallet : Maximum RM200

Premium Wallet : Maximum RM3,000

 

How do top up with Credit Card?

For credit/debit card top up:

Step 1: Select “Credit/Debit Card”

Step 2: Enter your top up amount

Step 3: Enter your card number, expiry date and CVV

Step 5: You will receive an OTP from your card issuing bank to verify the transaction

Step 6: Key in your OTP to complete the transaction.

 

Note: A 2% non-refundable convenience fee will be charged for every top-up request using credit card. 

Update: Effective 17.12.2019, the convenience fee is waived until further notice.

 

Basic Wallet

Premium Wallet

Wallet limit is RM200

Wallet limit is RM3,000

You can top up to RM200

You can top up to RM3,000

Fund transfer is limited to another Sarawak Pay e-Wallet to RM 200 per transaction

Fund transfer to another Sarawak Pay e-Wallet is limited to RM200 per transaction

No withdrawal is allowed

Withdrawal is allowed at a limit of RM1,000 per day

Registration for Personal Merchant account is not available

 

Registration for Personal Merchant account is available

For Internet Banking

Step 1: Key in your desired top up amount.

Step 2: Select your preferred bank.

Step 3: You will be redirected to your bank's online banking portal in app.

Step 4: Complete the transaction on your online banking portal.

Step 5: You will receive an OTP from your card issuing bank to verify the transaction.

Step 6: Key in your OTP to complete the transaction.

 

Choose your preferred method to add money by following the steps below:

Step 1: Select “My Account” at Home Page
Step 2: Select “Top Up” and choose your top up method

Step 3: Enter your amount to top up and tap “Next”
Step 4: Complete the process for successful transaction

The currency that can be stored in your account is Malaysian Ringgit.

Sarawak Pay transact in Ringgit Malaysia only.