If you do not have a bank account, you can approach any Ejen Bank BSN to perform a top up to your e-Wallet. This is how you do it:
From BSN Point of Sales Terminal
Step 1: Enter your mobile number
Step 2: Enter your top up amount
Minimum per top up amount is RM30. Your top up amount plus any current wallet balance must not exceed the allowed wallet limit as follow:
Basic Wallet : Maximum RM200
Premium Wallet : Maximum RM3,000
How do top up with Credit Card?
For credit/debit card top up:
Step 1: Select “Credit/Debit Card”
Step 2: Enter your top up amount
Step 3: Enter your card number, expiry date and CVV
Step 5: You will receive an OTP from your card issuing bank to verify the transaction
Step 6: Key in your OTP to complete the transaction.
Note: A 2% non-refundable convenience fee will be charged for every top-up request using credit card.
Update: Effective 17.12.2019, the convenience fee is waived until further notice.
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Basic Wallet |
Premium Wallet |
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Wallet limit is RM200 |
Wallet limit is RM3,000 |
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You can top up to RM200 |
You can top up to RM3,000 |
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Fund transfer is limited to another Sarawak Pay e-Wallet to RM 200 per transaction |
Fund transfer to another Sarawak Pay e-Wallet is limited to RM200 per transaction |
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No withdrawal is allowed |
Withdrawal is allowed at a limit of RM1,000 per day |
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Registration for Personal Merchant account is not available
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Registration for Personal Merchant account is available |
For Internet Banking
Step 1: Key in your desired top up amount.
Step 2: Select your preferred bank.
Step 3: You will be redirected to your bank's online banking portal in app.
Step 4: Complete the transaction on your online banking portal.
Step 5: You will receive an OTP from your card issuing bank to verify the transaction.
Step 6: Key in your OTP to complete the transaction.
Choose your preferred method to add money by following the steps below:
Step 1: Select “My Account” at Home Page
Step 2: Select “Top Up” and choose your top up method
Step 3: Enter your amount to top up and tap “Next”
Step 4: Complete the process for successful transaction
The currency that can be stored in your account is Malaysian Ringgit.
Sarawak Pay transact in Ringgit Malaysia only.
