Please ensure that your phone’s operating system is up-to-date, Sarawak Pay supports iOS8.0 or Android V5.5 and above.

You can download Sarawak Pay for free directly from the App Store or Google Play Store. 

All Malaysian and non - Malaysian are welcomed to use SARAWAK PAY.

You can use Sarawak Pay to: -

i. Pay for products and services by using the Scan and Pay function on QR code placed at Sarawak Pay participating merchants.

ii. Pay utility bills, assessment bills and more by subscription at Sarawak Pay APP or scan the QR code on the bill.

iii. Transfer money to contacts or other Sarawak Pay user account.

iv. Withdraw money from Sarawak Pay eWallet into your bank account.

v. Split-bill among other Sarawak Pay users

Sarawak Pay is FREE.

You can update your mobile number in Sarawak ID website. Follow steps below:

Step 1: Log in your Sarawak ID account at  /web/ssov1/login/

Step 2: Under Profile, click “Mobile Phone”

Step 3: Update your mobile number under “New Phone Number”


Follow the steps below to retrieve your Sarawak ID

Step 1 : Go to

Step 2: Click forgot Sarawak ID or Password

Step 3: Key in your IC and complete the details


Launch the Sarawak Pay app, select New User Registration.

i. Choose your nationality

ii. Complete registration form

iii.  A verification code will be sent to your mobile phone.

To complete your registration, you need to key in the 6 digits’ verification code received. Upon successful registration, a Sarawak Pay account will be created.


It could be because you have registered for other Sarawak e-government services such as

e-booking/e-recruitment before. You can proceed to log in with your existing Sarawak ID username and password.