Yes. Any staff could use the same account as long as you are willing to share the username and password.

You may reset in your Sarawak Pay Merchant Admin website under Cashier > Cashier Operator Management > Reset Password.

You may email us your business details at

Ensure that your phone’s operating system is up-to-date as Sarawak Pay Merchant is only supported on iOS Version 8.0 and Android Version 5.0 and above.

It is available on Google Play Store and Apple App Store.

i.       Obtain your QR Code

ii.      View transactions in real time

iii.     View account details

iv.     Edit your business information

v.      Create new operators

vi.     Create new cashiers (For Merchant App)

vii.    Downloading payment information & reports

viii.   Void transactions


You can view in Sarawak Pay Admin website or Sarawak Pay Merchant app.

After successful merchant application, we will email you your login details.